Click each step to see the action. You can also click the picture or use the arrow keys.

  • WARNING — This will delete all your personal data, messages, contacts and other data on the phone.
  • 1. Touch Apps.
  • 2. Scroll to and touch Settings.
  • 3. Scroll to and touch Backup & reset.
  • 4. Touch Factory data reset.
  • 5. Touch Reset phone.
  • 6. Touch OK.
  • 7. The device will now shut down and reset.