Click each step to see the action. You can also click the picture or use the arrow keys.

  • This feature lets you erase all content and settings from your Sony Xperia XZ1.
    Warning: all media, data and settings will be erased. This action cannot be undone.

    You can also reset your device to its original factory settings, with or without deleting some of your personal data, such as music and pictures. This action is sometimes necessary if your device stops functioning properly, but note that if you want to keep any important data, you have to first back up this data to a memory card or other non-internal memory.
  • 1. Touch Applications.
  • 2. Touch Settings.
  • 3. Scroll to and touch System.
  • 4. Touch Reset.
  • 5. Touch Factory data reset.
  • 6. Scroll to and touch RESET PHONE.
  • 7. If youʼre prompted for screen lock credentials, enter your PIN/password/pattern and touch the Next icon.
  • 8. Touch ERASE EVERYTHING.
  • 9. The phone will reboot.