Click each step to see the action. You can also click the picture or use the arrow keys.

  • If your phone frequently doesn’t respond, update your phone software, or reset your phone. Resetting restores the factory settings, and erases all your personal content, including apps you've purchased and downloaded.
  • 1. Swipe left to go to the Menu.
  • 2. The apps menu will be displayed.
  • 3. Scroll to and touch Settings.
  • 4. Touch System.
  • 5. Touch About.
  • 6. Scroll to and touch Reset your phone.
  • 7. Touch Yes.
  • 8. Touch Yes.
  • 9. The Lumia 650 will be restored to factory settings and restart.